Frequently Asked Questions by Doctors / Physicians

I am a doctor. How do I set up an account with you to order your products?

Setting up an account with us is as simple as filling out this form

Do you accept Flexible Spending Account (FSA) or Health Savings Account (HSA) cards?

Certain clinics do accept those accounts. Your best bet is contact a physician or clinic near you and ask them if they do.

What type of payment do you accept?

We accept all major forms of credit cards and certified checks.

What are your shipping options?

We only ship to clinics and patients in the US.

I did not see the item I am looking for on your site; does that mean it is unavailable?

We can, however, put in a special request to compound with the following criteria:

Type of Compound Sterile/Non-Sterile

Form of Compound Injection/Cream/Pill/Troche/Etc

Estimated Monthly Volume

Estimated Purchase Cost

Can you provide Office Use medications?

NO. A 503B registered pharmacy is required to obtain medications for Office Use only.

How can I prescribe medicine for a patient?

All you have to do is fill out our online enrollment form Once you submit the setup form one of our fantastic sales guru’s will get in contact with you.

Can you bill/ship directly to my patients?

No patients want to receive any more bills!!! We bill directly to offices/clinics

How long will it take for my prescription to be filled?

We process orders with 24 hours once it is received by the office before 2pm if not it will be processed by the next business day. No different than depositing a bank after hours.

Do you offer price matching, if so how does it work?

I wish I could match on prices all prices but what is good is not cheap and what is cheap is not good. I will be more than happy to discuss any of our products and prices.